Configure your mandates and online payment chargebacks

Once everything is configured, you can control what type of transfer you would like to allow on your platform via your Stripe Connect platform. These options will allow your invoice payers to add their bank details to create a direct payment mandate.

Set up the mandate charges

Go to your finance configuration panel and select the stripe payment method. 

• Name - Add a payment transfer name. This is for internal purposes.
• Account - Associate the payments with a pre-created account.
• Fee description - Add the line item that will appear on customer invoices for chargebacks.
• Processing fee account - Decide where these payments will be attributed to.
• Choose your fee - Flat fee, a dynamic % depending on the amount invoice, and choose to add a fee cap amount if appropriate.

• Associated modules - You may not want to offer a bank mandate for admissions, you can select to disassociate mandates from this module. The user will still be able to pay using a credit/debit card.
• Additional mandate - Explain the breakdown of fees. This will appear on the parent portal when the invoice payer sets up their payment.
• Stripe properties - These are set when your Stripe Account has validated the transfers and fees. If they are set to false, please reach out to Stripe for further details on your account activation.

Once set up, Save your configuration, and set your accepted payment options in Stripe Connect.

Invoice payers can set up their options

On the payment request menu header, a new option is available so that the users can set up their direct debit.

Depending on which payment options you have activated, the user can configure and add their account details. They chose the appropriate payment method, in this case SEPA direct debit, and add their bank account details.

Next time an invoice is raised, it will be automatically paid by the mandate in place.

How does the invoice payer receive the fees?

Guardians will generate a separate invoice with the fees. They will still have the original invoice as well.

Finance administrators can check who has a direct debit set up and up and coming expected payments, via the direct debits list page.

Invoices paid by direct debit still show in the transaction list but show including the transaction fee as a total.