Managing your announcement inbox

All users when accessing their respective portals will have their announcement inbox at the top of their dashboard page. This shows all announcements in which the user was included in the target audience.

What's in the Inbox?

The first thing to note is that there are a few different ways to organise your announcement inbox now. Click on the inbox for the full pageview. The widget is designed to show the top 5.

Announcements can only be unpinned or made non-sticky by the sender. Discuss this policy internally to avoid having too many sticky messages. 

Favourites

You can click on the star icon to make an announcement a favourite. Use the slider to only show these announcements.

Filters

With the comprehensive filter options, users can refine their search to help them easily find received announcements. 

Search announcements - Allows for keyword search in the title of the announcement Author - Search by sender name. Categories - If your school admin has enabled this functionality, you can filter by category list. Date range - Enter and select a date from the calendar, and add a time in a 24hr format to narrow the search. Show favourites - In the full list view, you can still filter to only your favourites. Once you have entered your parameters, then hit Search. Reset will return your announcement list view to default show all.

Subscription options

Open the subscription options on the full-page list view for further options. it is the school administrator that can activate these options for the whole school. Users depending on their user group permissions will be able to choose from these options;

There are two opt-in possibilities. When sending an announcement, users determine whether it is essential mail or non-essential mail. All subscribed users are set to receive essential announcements, and can only be changed by the school administration team. However, if a user requests to opt out of essential emails, they will not receive emails. They can consult communications via the portal, but please ensure the user is aware of this before unchecking the option in their user profile/Contact tab. Non-essential emails are all other communications.

Subscription options are new to MySchool announcements. They will create either a daily or weekly digest instead of sending individual announcements. This is configured by the school administration team. If activated, users can choose to enable these or not.

For more information regarding digest activation then, read through this article.

Note for all users unsubscribing from announcements means that you will not receive communications from the school unless they are essential. Please make sure you check your settings. Also please add the default email used by your school to your trusted sender list. New users may receive initial communications in their spam folders. This can lead to your email address being spam blocked by your email provider. this will prevent further emails from being received.