Who is the invoice payer?

MySchool tuition management is designed to allow your organisation flexibility in managing your customers. Determine who should see and be responsible for the payment of invoices.

The module allows you to assign invoice payers (Main payment contributors) to a student and split fees between them. You can assign attached guardians or the students themselves to be connected to the account.

Assign any other MySchool user to have full account access so that they can pay and see invoices on behalf of the main contributor.

Nb: All students must have a Main payment contributor set before an invoice can be raised.

Organisation settings

Choose to assign your account numbers to either the student or the main payment contributors, this is set in your financial organisation. Only two payment contributors can be added. Additional customers can be given full account access.

Assigning payees (customers)

When the module is activated, two tabs will appear on both the student and user profiles - Finance.

The guardian finance tab will allow you to assign Invoice payers to their respective students. It is here that you can see split payment details, all transactions, the account number attributed to the invoice payer, and add access to other guardians to be able to pay and view transactions online.

It can be set per financial organisation created in the system.

Make sure you have your fees created if you wish to split specific items, as these can be adjusted per fee. You can have different ratios for school fees, books, or after-school clubs for example.

Each invoice payer will receive an invoice with the respective ratio applied. You can only split payments with guardians who are attached to the student with a valid relationship. However, you can grant access to any other user in your system.

The first invoice payer set is known as the primary invoice payer (main contributor), and the split with a customer is the secondary. It is important to set this up correctly as discounts have different behaviour for primary and secondary.

You cannot add two primary invoice payers to the student. 

Share account with others

This will grant access to any other user to be able to view and pay the student's invoices. The user does not have to be attached to the student. Enter their name into the field to grant them access.

How does this work with staff discounts?

If you have a staff discount applied to your fee, then you need to check how your payees are assigned to make sure this is applied.

1. The first invoice payer slot is known as the primary payer. If they have an active employment status (is staff) then the discount will be applied. This discount will be shared with the secondary payee following the ratio entered.

2. The split with or secondary payee who is a staff member will not have a staff discount applied to the primary payer's portion.

3. If you add a user to have full access and this user is a staff member then their staff discount is applied to both primary and secondary payee.

Discounts are set when you create the fee. They can be a percentage or flat rate.

How does the sibling discount work?

The sibling discount is applied if the user is set as primary only. It will not be applied if the user is set as secondary and is only applied to the primary payer. It is not carried across to the secondary payer.

It will not be applied to users who have full account access.

Note that the sibling discount is configured on the fee page. Make sure to understand how to build a billing run and when this discount is to be included. 

Account number

Each invoice payer needs an account number in order to have invoices raised against them. Account numbers are unique and can be either manual or system-generated. If this is system-generated, the field will populate on the first bill run or credit note published against the account. 

Transaction list

You can view all transactions individually, by clicking on the Type field. The total balance is also shown on the finance tab of each invoice payer assigned to the student.

Please note this does not show on users who are assigned to have only the right to access.

Click on the blue type and a slide-over appears with further details of the transaction.

Open each section by clicking on the blue header for further details.

You can download a copy of the transaction pdf, which has been published to the guardian profile. 

Use the arrow next to the Download Invoice action button. You have a further three options;

• Edit invoice - Allows you to edit details and add ad hoc payments. You can also add ad hoc fees for different students if needed. This will automatically update the PDF on the parent portal with the new line items.
• New payment - You can manually assign a payment from the finance tab. These are only applicable to offline payment methods. Online payments are controlled directly from the Parent portal. Allocate to an invoice, and assign an amount. Use the quick fill button, , to assign the whole invoiced amount. This will be published and assigned to the Invoicee's parent portal dashlet and payment header.

• Refresh particulars - Will refresh the invoice with new details if they have changed in the user profile.

A few tips and FAQ

Can we delete an invoice that has been published?

No, once an invoice has been raised and published it cannot be deleted. The correct process would be to issue a credit note for auditing purposes.

Can we remove a student from the invoice payer?

Yes, find the user, and open the finance tab. In edit mode, you can remove the student from here. This will not remove transactions but will apply to all future transactions raised against the student. The user can still process payments for the invoices.

What permissions do users need to view and edit the finance tab?

There are four permissions that are designed specifically to view and edit this tab. They are located within the new finance section located in user group roles.

These can be set to ALL, restrict to security context, restrict to school levels the user is staff in. Please contact our support team for help with security user group settings before making any changes.

Why do I get this pop-up?

You cannot delete a user/student if an invoice, credit note or payment has been attributed to them. You can disable them or deactivate the access status.