In the module menu header, Tuition management module/ Balances, this will give a full list view of all customers who have a valid account number. It will represent their current balance depending on outstanding invoices, credit notes and payments received.
The balance list view will show all users who are either primary, secondary (split with) or have full account access rights.
The balance will only show against customers who have an invoice issued against them.
You can filter this list by using the options to the right.
Open the user profile and navigate to the finance tab. This will list the transactions and also show the balance. Balances again will only show for invoice payers, and not for users who have access. However, their transactions will be listed, and always show a balance of 0.
Send a statement of their accounts
From the balance view, multi-select customers by checking the box next to their names. Choose to bulk email by clicking at the bottom of the list. A slide-over will appear with the option to send the statement of account mail template.
Customers can view their balance on their guardian portal
All guardians who can access the guardian portal (have permission and have a relationship type classed as direct), will have access to the payment request user menu header. This shows all transactions and the overall balance.
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