Core/Assessments - Parental grade report acknowledgement

Grade report acknowledgements let guardians confirm they have seen a published grade report for each of their dependent students. Each acknowledgement is recorded and displayed in a filterable management list, where staff can also send bulk reminder emails.

Setting up

Access required: Contact our support team to enable the Grade Report Acknowledgements module for your account. Once enabled, a new permission will be granted for the management page and a Grade Report Acknowledgements option will appear in your Grade Report menu.

Configuration

Before any students appear in the list, you must set a Start from date.

1. Open the Grade Report Acknowledgements page and click Configuration to open the settings panel.

2. Enter a Start from date. The system will then check for any grade reports published on or after that date.

3. If you want guardians to acknowledge previously published reports, back-date this to the start of the academic year (or earlier).

4. Write the acknowledgement message that guardians will see when they open the grade report in their portal.

5. Set up the reminder email template used when sending bulk emails from the management list.

Guardian portal

Once the feature is active, guardians will see the following in their portal:

• A new dashlet on their portal home page, showing all published grade reports from the Start from date onwards.

• An acknowledgement prompt in the Assessment / Grade Report menu, where guardians normally download their PDF.

When a guardian clicks Acknowledge, a slide-over displays the acknowledgement statement you configured. Once they submit, the prompt is dismissed, and their response is recorded.

Note: Only direct guardian types can access the acknowledgement widget.

Acknowledgement management

Managing acknowledgements

The management list shows all students who have had grade reports published after the Start from date. Use the filters to narrow the list by acknowledgement status, class level, or term.

Sending reminder emails

1. Select one or more students from the list.
2. Click Email. A slide-over will appear pre-populated with your reminder email template.
3. Review and send. Emails are sent to each student's main guardian.

Important notes

• Mobile app: This feature is not available in the current mobile application.
• Guardian portal access: Only direct guardian types can view and submit acknowledgements.
• No students listed? Check that a Start from date has been entered in Configuration — no students will appear until this is set.

Tip: Notify guardians when reports are published

Want guardians to be alerted as soon as a grade report is published? Ask your Customer Success Manager about activating in-app and browser notifications.