Understanding user roles in MySchool

MySchool is designed for your whole school community. Each member of this community must have an appropriate profile, either a student or a user. From this profile, you will be able to manage their access via their membership to the user groups. To further understand user groups then have a look at this article and video explaining some of the more advanced features within your MySchool system.

What are the different roles in MySchool?

1. Student - A student has a student profile, and must be enrolled in an active class during the current scholastic year. Have a look at the student profile related articles and their enrolment. 

2. Guardians - They have a user profile, but are attached to a student as a contact or dependant. They can main guardians or not, but still have access to student data on the parent portal. Staff member can be both staff users and guardians. they are able to switch between both portals.

3. Donors - Any user can be classed as donor. Either by adding a donation directly, this should add them to your Donor user group, or by making them active in their donor tab. This will enable to receive information on campaigns.

4. Staff - Staff users have access to the functionalities on the MySchool platform depending on their subsequent membership to a user group. This is why it is a basic system default user group with limited settings. If you have members such as a board of governors, or external curriculum unit, who are not actually employed by the school, but still would need access to your data, then they will have to be granted membership to the staff user group

5. Teachers - Once a staff user is enrolled as Teacher in either a class or a course, they will have access to the Teacher portal. There is no distinction between the main Teacher and secondary Teacher in terms of access. Administrators can have access to Teacher functionality for the whole school. Wehereas Teachers are normally restricted to just their class or courses. If certain Teachers need higher access then you may need to create a fixed member group to allow this. Contact our team for assistance.

6. Mentors - When an LSE or Mentor is added to a single student, they gain access to the Mentor UI. This gives the educator a 1-2-1 view of a student. 

Ad hoc user groups

For the other roles, we can help create fixed member user groups which can be designed for specific departments within your institution. Have a look at this article for further details, and don't hesitate to contact our support unit to plan ahead.